Since our President didn’t get a single question
about Obamacare’s disastrous rollout at his press conference yesterday, I
figured that all the “glitches” had been fixed at Healthcare.gov. So, this
morning I decided to pay the site a visit. Who knows, maybe I would find some
sort of health insurance miracle, or stumble upon some heretofore unknown
subsidy that would relieve me of my nearly $1000 monthly insurance expense.
Upon entering the site, I am greeted by a lovely
brunette with perfect teeth and just the slightest hint of Latino heritage in
her dark eyes. The screen proudly proclaims in large font that the HEALTH
INSURANCE MARKETPLACE IS OPEN! It then implored me to click on
the apply now tab to see if I qualify
for lower costs. Intrigued, I quickly hit the tab and was seamlessly
transported to the second screen, this one featuring an older Asian woman and
her daughter, both smiling widely as if they had just won the Lottery. Here I’m
welcomed to the health insurance marketplace that I was assured was open for
business on the first screen. I am then asked to choose between
individual/family coverage or small business coverage. Who said there wouldn’t
be options with Obamacare? I hit the family coverage tab.
At this point, I am ushered to the Let’s Get Started screen, where I find
that before I can sample the wonders of government health care, I must first
set up my marketplace account. The first set up screen is straight forward,
only asking for my name, the state where I live, and my email address. Then
comes the obligatory username and password screen. Finally I’m asked to choose
three separate security questions, and for the first time I become
uncomfortable. I am given 12 questions to choose from, but all 12 seem…odd. Some
examples below:
What is your favorite radio station?
What is a relative’s telephone number which is not
your own?
What is the name of the manager at your first job?
Who was the first Republican you voted for?
Ok, ok, I made that last one up, but the other three
are legit. Seriously, they want me to offer a relative’s phone number??
Undeterred, I pick the three least intrusive
security questions from the list and plow forward. I excitedly press the green create account tab whereupon I am
informed that an email has been sent to the email address I provided and I
should open it and go to the highlighted link. Sure enough, there is the
Healthcare.gov email awaiting me in my inbox. I click on the link and am
greeted by a yellow screen with the encouraging words, Almost there. This step may take a few minutes. The time was 7:10
am.
At exactly 7:18, large black letters declared the disappointing
news that, THE SYSTEM IS DOWN AT THE MOMENT.
In smaller letters underneath this shocking news was the comforting assurance
that “We’re working to resolve the issue as soon as possible. Please try again
later.” Damn glitches.
At this point, I decide to go back to the beginning
and chose small business instead of individual/family. Perhaps the business
side of the website was more amenable. Here a distinguished elderly African
American woman is beaming at me while holding a phone to her ear. I begin to
wonder if men are even allowed to be on this site since all of the smiling
people I’ve seen are women. The small business screen is a bit more involved,
explaining that in order to apply for group coverage; a five step gauntlet must
be endured. I clicked through the steps and realized that my small business did
not qualify for any subsidy. Imagine that?
So, there you have it. Can’t wait until Obamacare is
fully implemented. Can’t wait!
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