It takes two full days of prep work before leaving for Maine. Yesterday my to-do list was formidable. The first item on the agenda was to take Pam’s car to my local Jiffy-Lube for an oil change.
I arrived at 8:05 hoping to be first in line since the place opens for business at 8:00. I was. The only problem being that there was only one other car in the parking lot, each bay door was closed and the entire enterprises looked abandoned. Finally, a 300 pound giant of a man stumbled out of the office door wearing a tent-sized Jiffy-Lube polo shirt that looked like it had spent several weeks at the bottom of a large pile of dirty mechanic hand towels. He shuffled slowly towards my car as I rolled down the window.
“You guys open?” I asked.
“Yeah…well, we open at 8 o’clock.” He offered.
“It’s 8:08 right now so, are we good?”
At no point of this abbreviated exchange had this gargantuan individual looked directly at me. His eyes seemed committed to scanning the Wendy’s parking lot next door. After an awkward silence he offered a frank analysis of the situation.
“Yeah…well, nobody’s showed up for work yet.”
At this point something going on in the Walmart parking lot grabbed his attention. I pressed on…
“When does that normally happen?” I asked.
“What?”
“When do the workers usually show up?”
“Hard to say. Maybe in a few minutes, maybe a little later.”
This insight seemed to exhaust his thoughts on the subject since he turned around and slouched back inside the office.
Unfortunately, this sort of thing stopped surprising me years ago. My days of being appalled at horrendous customer service ended at roughly the same time as the arrival of self-checkout at the grocery store. Luckily, this is 2026, so I whipped out my cell phone, Googled oil change shops near me, and fifteen minutes later I was being taken care of by the employees of Valvoline Instant Oil Change who thankfully did me the courtesy of showing up for work.
So kids, when you hear old guys saying stuff like—In life half the battle is just showing up—this is what they mean.