You’ve all seen them, these WAIT ads. They all feature a soft piano followed by swelling orchestration. There are beautiful children on the screen, looking back at the camera as they run in slow motion through fields of grain. An announcer begins his heartfelt message:
During this time of great challenge we are all rediscovering the importance of family, the simple beauty of a sunset, the hopeful smile of a child. We here at Subaru have known all along that we aren’t in the car business, we’re in the people business.
Subaru. Here for you.
I don’t know about you, but before COVID-19, I had no earthly idea how many corporations were in fact not in the automobile, household cleaner, health and beauty aids, real estate, computer, insurance businesses, but rather in the people business. It has been quite a revelation to learn that the real business of Coors Brewing is not to sell me watered down lite beer that taste like horse urine but instead to come along side our neighbors in their hour of need. Seriously? What can Coors possibly offer my neighbors struggling through the isolation and lost revenue of a two months and counting economic shutdown that doesn’t involve a cold six pack of their product? Regardless, I suppose it is comforting to know that Cadillac is there for me if ever I might...need them. I’m trying hard to imagine what I might ask of them. I mean, they have promised to be there for me. Maybe I can call the local dealership and see if they wouldn't mind running over to Publix and doing Pam’s grocery shopping later this week.
But, its not just big companies killing us with kindness. Even local concerns are jumping on the WAIT bandwagon. I’m telling you, Short Pump is suddenly awash in exemplary corporate citizens, all lining up to assure us that they too are in the people business. Never in my lifetime have the people become such an integral component of the business plans of every thing from Alcoa to Zenith...
(Swelling music slowly building in intensity as design engineer works diligently at a drafting table)
Narrator: When I came to work here at Lexus, I knew that my job wasn’t just to design cars. No, at Lexus my job is about serving humanity for the greater good, which is why we are all now designing the finest personal protective gear that money can buy, which we are offering to all Lexus customers at our cost...
It’s this type of public-mindedness that makes me want to rush right out and buy one of their $60,000 cars.
Listen, I get it. Madison Avenue is a powerful voice and the nature of public relations is to get out in front of things to help shape the narrative. But, merciful fathers, enough already. Here’s a better suggestion. Try honesty:
Look folks, here at Acme Equipment, we are holding on for dear life. Our working capital is almost gone, we’ve had to let half of our employees go and we’re not sure how long we will be able to last if this shutdown stays in effect much longer. So, if we are still here when it ends, we sure would appreciate your business. Until then, please check out the GoFundMe link on our website.