My Assistant

Long time readers know of my unfortunate past history of making people cry over the telephone. As I have matured over the years I have shown great improvement in this area. It's actually been years since some home office service flunky has provoked me into a sharp-tongued, sarcasm filled rage, I'm proud to say. With age has come some measure of restraint. Not so with my highly skilled, no nonsense administrative assistant, whose name I will withhold, (but her initials are Kristin Reihl).

Yesterday it was time to place my yearly order with Harry and David. I send out thank you gifts to my best and most loyal clients, and also a few family members. I turned over this always frustrating job to Kristin because that's essentially what I do...anything unpleasant winds up on her desk. Why she continues to stay in my employ is a mystery. Anyway, I walked into her office while she was thirty minutes in to this task and she had already dispatched two female incompetents, and was now mixing it up with a male manager. He was getting both barrels:

Kristin: You're not giving me an answer, I need an answer! Why, if It says free freaking shipping are you charging me $10.34 for shipping? What about my problem do you not understand??

I slowly backed out of her office supremely grateful that I don't work at Harry and David. Thirty minutes later I cautiously returned when I saw that she was no longer on the phone. Her back was to me but she somehow sensed that I had entered:

Kristin: Do not say anything to me right now or I will say something mean to you!

Once again, I backed away. Kristin is a redhead. You know what they say about redheads. . .when they warn you that they might be mean to you, they're not messing around. I scampered back to my office. Ultimately, the order was placed sans the offending shipping charges. No doubt, several service employees with barely understandable accents were in tears at Harry and David headquarters. Kristin had still not calmed down completely..."It was like talking to complete idiots!!"

So, a few minutes after she left, I also headed to the parking lot to leave. She always parks right beside my car. This is what I found:

Yep. This is her briefcase containing her laptop computer and other valuables sitting innocently on the pavement. I took a picture and texted it to her with this carefully worded comment: " Hey sunshine, forget something?" Luckily, she hadn't driven all the way home but had stopped at Trader 

Joe's. Of course, all was well. . . But now I had a very valuable photograph and an embarrassing story to tell at her expense. I then told her a bald face lie: " I promise not to put this picture on Facebook and I probably won't write a blog about it."

The Carrier Deal

Let me begin this blogpost with an apology to any of you who hate economics. I do too, actually. But, every once in a while something happens which forces me, kicking and screaming, to examine the murky world of tax and spending policy, subjects about which I am certainly no expert. So, much of what follows may sound contradictory. Welcome to the counter intuitive Fun House ride at the Washington DC fair!

The big story yesterday was Trump "saving 1000 jobs" at an Indiana Carrier factory, jobs that had been slated for outsourcing to Mexico. There was the President-Elect standing in front of jubilant Carrier employees, already making good on campaign promises, fifty full days before taking office. Details of the deal he made with Carrier were not released, but tax relief of some kind was offered to the company as an inducement to keep the jobs stateside, no doubt. Thus began a firestorm of thoughts and feelings inside my head. First, it's almost impossible not to be happy for the men and women whose jobs got saved. Imagine how terrible it would be to be entering the Christmas season knowing that you were headed for the unemployment line in January? So, lots of happy thoughts. But then I start thinking about...the deal. Reports were that tax incentives worth nearly $800 per job were given to Carrier. Here's where the murky starts.

Our nation has both a unbalanced budget problem and a national debt problem. That means that the $800 in taxes per saved job not paid by Carrier will either have to be paid for by someone else or will simply make both of the aforementioned problems worse. The someone else in my last sentence might end up being Carrier's competitors like Trane, York, or Bryant. I wonder how those three companies felt hearing the news that their number one competitor just got wheelbarrow's full of cash from the government? I suppose the lost revenue from this deal could be made up by simply cutting spending by the exact amount of the lost revenue...but who am I kidding? That conservatives would be hailing this as some sort of victory for America is odd since what it looks like to me is government putting its awkward thumb on the scales, the very definition of crony capitalism. Many of the same conservatives gleeful over this deal were furious when Obama did the same thing for Solyndra. Granted, Carrier is a profitable company which makes stuff people actually want to buy, whereas Solyndra did neither, but the principle is the same.

Soon another head scratcher will come to pass. When Trump announces his infrastructure stimulus plan, I assume that conservative Republicans will approve the plan no matter how much new debt it piles on top of the 20 trillion we already have. Suddenly, government spending money it first has to borrow will be ok again. My son will once again ask me why the national debt is such an awful thing since, "nobody on either side is talking about it." And I will be left with nothing to say except, at some point 20 trillion dollars in debt has to be serviced and you keep adding to it and one day it's going to wipe you out. To which, big government types counter with, "Oh yeah???" as they crank up the money printing machine at Treasury.

It's not that I want jobs to go to Mexico or anyplace else for that matter. But how is it a good thing to bribe someone to do something with money you don't have? And where does the bribing stop? If you decide as a country to erect barriers to the free flow of capital, you ultimately wind up with...Cuba, right?

But, what do I know?

I Hate Banks

I hate banks. I haven't always hated banks. They used to be almost exciting places to visit. When I was a kid, I remember how awesome it felt to take my very first paycheck to the F&M bank in Ashland to make a deposit. I felt like such a big shot. I think the teller even gave me a lollipop. But now, although they still hand out lollipops, it's just not the same.

I am part of the problem since I am every banker's dream. . .the ultimate loyal customer who takes whatever they decide to dish out because the prospect of switching banks is so daunting, I don't dare even consider the prospect. When I first got married, I opened up my first grown-up account at Central Fidelity Bank, largely because they had a branch right down the street, and I didn't live in Ashland any longer. For ten years or so, Central Fidelity was perfectly fine. Then suddenly, for no discernible reason, my perfectly fine bank was purchased by a high roller outfit out of Charlotte, Wachovia. The transition was annoying but uneventful, and the new boss was promising the very, very best in modern banking technology. Before too long I discovered what this meant...monthly service fees. When I protested, they offered me a chance to do away with annoying fees forever if I signed up for a bank issued credit card. I did. For several years this worked well, then I discovered that in banking the word forever has a highly ambiguous, nuanced meaning. You see, my checking account fees got replaced by a raft of mysteriously appearing credit card fees. About the time I had had quite enough of this shell game, Wachovia started settling a series of Federal investigations into their activities. . . everything from cashing a ton of unsigned checks to serving as the number one launderer of Mexican drug cartel money! Then the financial crisis of 2008 brought them to the edge of insolvency. One minute my bank is the fourth largest in the country, the next minute they get bought/bailed out by Wells Fargo. Not the sort of thing that inspires confidence.

So, that's how I wound up with the stagecoach guys. At first, all was well. The employees at my branch of choice were friendly and helpful. I eventually refinanced my mortgage with them, and opened a line of credit. My kids opened their accounts with them. My business checking account is with them. Sure, I read the papers, I'm aware of the recent controversies regarding shady dealings and the huge settlement with the government. But hey, if I bailed every time my bank got into trouble, I would be on my twentieth bank by now. No, no. . .I'm loyal.

How do they repay me? A while back I noticed a service fee pop up on my business account. This account serves as a holding company basically, a place where I have random paychecks directly deposited so I can pay business related bills via bill pay, their automatic service. It's the most boring account I have. Not much happens there. I might actually write three or four checks a month. The average balance usually hangs in the low four figures. So, why on earth were they hitting me up for $14???? The friendly and helpful banker explained to me that there wasn't enough activity in the account. Incredulous, I looked her in the eye and with as much restraint as I could summon replied, "So, wouldn't that lack of activity mean that your bank had less to do to service the account? Why is this a bad thing?"

I know what you are all thinking. Why don't you close all of your accounts and find a better bank? Simple, when I add up all the automatic deposits, the fixed bill paying strategies I have employed at my bank, to unwind all of that financial architecture would be a headache which would require a name more menacing than migraine. My bank knows this full well. So, they exact their $14 pound of flesh from me every month. The bastards.

Maybe one day I'll snap. Some dim bulb at the home office will come up with a new fee for, I don't know, walking inside and using a teller, and I will flip out and in a fit of rage rip every dime from their greedy grasp. Then the problem will be finding a fair dealing bank to do business with, one that I don't have to drive halfway across town to.

Grrrrrrrrr......

The Christmas Marker

Thanksgiving is over with. Christmas is coming. Soon there will be snow. Days are getting shorter and the weariness of winter awaits. I struggle with Winter. The holiday season is very much a mixed bag for me. The weeks in between Thanksgiving and Christmas bring an unsettling melancholy. Always has. I can't explain it because I've never understood it myself. Of course, this year Castro is in hell, so that should help a little!

I don't know very many people who have been blessed with good fortune like I have been. I own a successful business, I married an amazing woman, have two wonderful children and enjoy the benefits of a large and loving extended family. For the most part, my health is good and nobody I love is suffering. In other words, I have absolutely no good reason or room for melancholy in my life. And yet...along with the Christmas greenery, it comes.

The odd thing is. . .I love giving gifts, look forward to Christmas morning much like I did when I was younger. Only now the excitement comes with the giving, not the getting. But always just above the din of activity and the sound of laughter hovers a gnawing sadness. Why?

Perhaps it's because Christmas serves as a marker, a milestone. It's the end of something, the curtain closing on another year, the sense that you have fewer Christmas celebrations left than you already have enjoyed. The new year brings with it another birthday, yet another marker on the road of your life. The question festers in my mind. . .Am I using the time wisely? Am I taking advantage of all of this good fortune or am I simply marking time. What has been the result of all of my consumption? To what end do I work? What is the purpose of my spending?

Reading through this, it strikes me that I sound like the writer of Ecclesiastes. It's not that bad! I guess it goes back to something my Dad used to say..."have you been a blessing to someone today?" Maybe during the holidays when we focus so much on all that we have to be thankful for, I start to notice all the people who don't. The panhandlers on Broad Street weigh more heavily on me when it starts to get cold outside. The injustices of life seem somehow more unjust when I'm buying expensive gifts. The more delicious and abundant the feast, the more the hungry creep into my consciousness.

I'm 58. Using my parents as examples, I've got roughly 30 more years left on this Earth, 20 at full physical capacity. Every Christmas I spend much of my resting moments pondering how I will finish the race. What will I accomplish over the last third of my life? I desperately want it to be in a flourish. But more importantly, I want to be a blessing. I want to have earned my place, to have been worthy of the blessings I have been showered with. Maybe the melancholy comes with the realization  that I'm falling short and running out of time.

Thanksgiving 2016. Perfect.

The reviews are in and by all accounts, Thanksgiving 2016 was a raging success. The ministrations of my wife carried the day to sublime heights, earning her a record setting 16th consecutive Martha Stewart award. From a table decoration display that rivaled anything ever seen in Southern Living to a meal planning and space utilization scheme that was not only flawless but had NASA engineers scratching their heads in fascination.

Twenty souls sat down to eat around 2 o'clock. I stood to read George Washington's 1789 Thanksgiving Proclamation. Those two hundred year old words resonated with all of us, at the same time charming and transcendently true. Then, Pam had placed a verse of scripture at everyone's place setting with the theme of thankfulness. Each of us took a turn reading them aloud. Beautiful. Then Grandad said the blessing. These pre-meal readings took all of five minutes, but added immeasurably to the day. It calmed all of us, prepared us to be properly thankful. It was a comforting moment, a time for reflecting on our amazing good fortune as a family.

The meal was a triumph. Turkey, ham, an array of casseroles featuring cranberries, sweet potatoes, and green beans. There was stuffing, corn pudding and mashed potatoes. The dessert table was heaped with pies of every description. There was hot coffee and cider. If you fully participated from appetizer table to dessert tray, the caloric intake per person would have surpassed the weekly consumption of many of our fellow human beings from Sub-Saharan Africa. But, this was no day for Western guilt. There was a football game to play.

This year's tilt ended up being a battle between age and youth. Yours truly, my son and son-in-law, vs. my brother in law, and two of my high school aged nephews. Mixed in each lineup were our two family dogs, Lucy and Jackson. On the first play from scrimmage, Jackson was flagged for multiple penalties when he took the legs our from under his master, sending him sprawling. Not only clear pass interference, but unnecessary roughness as well. He was sidelined for the remainder of the contest. But Lucy never left the field for even one play. While it was unclear which team she was actually playing for, she was always in on the action, and particularly fond of being in the middle of any huddle that happened to form! The rugged game came down to an overtime Hail Mary which deflected off of a tree limb into the waiting arms of Mick, sending the "home team" to a crushing defeat.

After everyone left we all got in our pajamas and waddled around trying to summon the requisite energy to rouse ourselves from lounging on the sofa. For a couple of hours we had no success in this effort. Eventually Patrick and Sarah coaxed me into playing one of those New Age board games whereby no one plays to beat any other player, but rather, everyone works together to accomplish some grand project or public good( in this case, saving the world from rampaging diseases ). Clearly, this game has the ulterior motive of dulling the competitive instincts of Americans in favor of coorperative behavior. Sadly, perhaps because of my strategy of saving America first, we failed and the world was overrun with four plagues. Bummer.

By this time we were ready for turkey sandwiches and a movie. Lucy and Jackson were ready for the deep, peaceful sleep of the righteous. It was a perfect day.

A Safe Place?

I've been using the term parallel universe a lot lately, mostly because I'm half convinced that we are living in one. Somewhere out there is the actual universe where America is going about its business like it always has, where say, Jeb Bush has just won the election and is busy assembling his new cabinet to the collective yawns of the press. His Vice-President. . .Nikki Haley goes to see Hamilton and nothing happens. That sort of thing.

Just a few days ago there was another PU moment when Chicago mayor, Rahm Emanuel called a press conference to announce his intention to defy any attempt by Trump to alter his town's status as a sanctuary city. Without an ounce of irony and with an amazingly straight face, The Godfather actually said that his city would always and forevermore be a safe place for immigrants. Let the ballsiness of that statement sink in for a few minutes, then continue reading. I'll wait.

It is astonishing that a mayor of a city which has experienced over 600 murders in 2016 alone and a full 3000 shootings would choose to describe his city as safe for anybody!! Consider this. . .there have been more Americans killed in Chicago during the five years of Mr. Emanuel's mayorship than have perished in freaking Afghanistan...a lot more. Oh, and American soldiers have been slugging it out in that hell hole for 14 years!!! And yet, we send National Guard units to Iraq and Afghanistan but never to Chicago.

I understand that there is a Chicago company doing Hamilton. You know what I would love to see? I would love for Rahm and his wife to go to see that terrific play one night. After the thrilling performance, when the gifted cast comes out for their curtain call, I would love to see one of the actors step up, acknowledge his presence, then read him a prepared lecture with the line, "Mr. Mayor, we are the diversity of this great city and we are afraid that you are not willing to protect us!!" Just once, wouldn't it be grand to hear a liberal politician get lectured by some show folk?

But, enough with the politics. Thanksgiving is upon us and I am feeling magnanimous. There will be twenty of us around my table. In a PU where it is no more difficult to host a hundred than twenty, I would love to have one of those infinity tables filled with all of the people who I am so thankful for. There would be my extended family, the Dunnevants, the Dixons. There would be good friends from church and the office. There would also be the random souls I drive past at intersections in Short Pump panhandling. Maybe the cast of Hamilton. Barack and Michelle would sit right across from George and Laura Bush. I'd even have Donald and Melania here, although they would probably be at the kids table. After the meal, Frank Sinatra would drop by for an impromptu concert. How cool would that be?

The Great Poop Bag Scandal

This falls into the catagory of "Life's Little Annoyances." It may seem trivial what with all of the political upheaval running rampant throughout the land, but often, it's the little things. Am I right?

Ok, so. . .if you have a dog, you go through these things faster than Donald Trump through the Miss Universe dressing room.

Because I have yet to successfully teach a dog how to mount a toilet, the poop bag is a staple of any dog owner's life. With Lucy, sometimes when so moved, she can go through three of these babies in one day. The things work like a charm. You just drape it around your hand, reach down and pick up the offending deposit, then reverse the process, twist the bag a few turns and tie a knot in it and you're done! But, there's a problem.

Each roll is held together by an insidious piece of clear tape. If you look closely, you can see the shine above. This is no ordinary tape, no. . .this tape could hold the space shuttle together. First of all, it never fails to take me at least three minutes to find the leading edge of this tape so I can begin the arduous task of peeling it back. Once found, it's another couple of minutes of slow, painstaking progress before the first bag is freed from its cellophane prison. Then it happens. The newly freed poop bag unwinds itself revealing a giant rip right down the middle. Every. Freaking. Time.

We can put a man on the moon, but we can't figure a way to package poop bags in a manner that doesn't sacrifice the first bag of each roll! Come to think of it, Pam bought the giant package which advertised clearly...BONUS! 20 Free Bags. Well, not exactly. It's more like 8 free bags, since the first of each of the 12 rolls will be worthless. It reminds me of the famous hot dog bun scene in Father of the Bride. I'm thinking that the big shots in the poop bag industry know exactly what they are doing.

So, sure, in the grand scheme of things this poop bag scandal might not seem as important as Hillary's server, but in the real world where real people live, this is just one of many annoying, indignant straws which when combined with thousands of others eventually break the camel's back. Who knows? Someone fixes this poop bag snafu, maybe people chill out a little, and we don't end up with Trump.